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The Omeda Experience
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Documentation
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- Brand Comprehensive Lookup Service
- Brand Promotions Quantity
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- Behavior Categories Lookup
- Behavior Actions Lookup
- Behavior Lookup Grouped By Product
- Behavior Lookup By Id
- Behavior Lookup
- Demographic Lookup by Brand API
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- Product Lookup by Brand API
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- Customer Lookup By Email Address
- Subscription Lookup By Customer Id
- Order History Lookup by Customer Id
- Customer Lookup by Hashed Email Address
- Email Address Lookup By Customer Id
- Gift Lookup by Donor ID
- Behavior Lookup By Customer Id
- Subscription Lookup By Email
- Customer Merge History Lookup
- Customer Lookup By Name and Country
- External ID Lookup By Customer Id
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- Customer Change Lookup
- Customer Comprehensive Lookup By Customer Id
- Customer Lookup By EncryptedCustomerId
- Customer Lookup By External ID
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- Customer Lookup By Customer Id
- Email Validity Lookup API
- Behavior Attribute Lookup by Customer Id
- Order Issue History Lookup by Customer Id
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- Email On Demand Send
- Email Deployment
- Email Deployment Clone
- Email Deployment Remove Audience
- Email Audience Assignment Status
- Email Deployment Content
- Email Deployment Approval Lookup
- Email Deployment Schedule
- Email Deployment Cancel
- Email Deployment Search
- Email Flag Email As Invalid
- Email Clicks
- Email - Checklist for Sends Created via API Calls
- Email Deployment Content Lookup
- Email Deployment Unschedule
- Email Deployment Lookup
- Email Deployment Test
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- Email Opt In/Out Lookup
- Email Optout Queue
- Email Optin Queue
- Email Deployment Audience List FTP
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- Release Notes for Feb. 2 | V24.2
- Release Notes for Feb. 23 | V24.3
- Release Notes for Mar. 15 | V24.4
- Release Notes for Apr. 5 | V24.5
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- Release Notes for July 19 | V24.10
- Release Notes for Aug. 9 | V24.11
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- Release Notes for Jan 27 | V23.2
- Release Notes for Feb 17 | V23.3
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- Release Notes for Jan 14 | V22.1
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- Release Notes for Apr 8 | V22.5
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- Release notes for Aug 12 | V22.11
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- Release Notes for V21.1
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- Release Notes for V20.1
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- Release Notes for V19.1
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CDP – Customer Data Platform
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- Personalization Overview
- Personalization - FAQs
- Personalization - Reporting
- Personalization - Archiving & Restoring
- Personalization - HTML Templates
- Personalization - Scroll Trigger and Infinite Scroll Pages
- Personalization - Merge Variables
- Personalization - 'Generate Personalization' Option
- Personalization & Metering - Click Tracking
- GDPR Consent Management
- Personalization - A/B Testing
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Integrations
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- Integration with Zapier
- Bring Customer Data in via Webhooks by Zapier Action - POST Event
- Bring Customer Data in using Zapier
- Omeda's Add Customer Action in Zapier
- Send Form Submission Data via Zapier
- Bring Customer Data in via Webhooks by Zapier Action – Custom Request Event
- Formatter by Zapier Action
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Analytics & Reporting
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- Odyssey - Reporting
- Personalization - Reporting
- Reports - Email Device and Client Type Reporting
- Email - Clickbot Reporting
- Reports - Email Reporting
- Metering - Reporting
- Reports - Audience Overlap Report
- Reports - Engaged Companies Report
- Reports-AutoRenewals Analysis Report
- Reports - Audience Report
- Reports - Issue Activity Reporting
- Reports - Overview
- Reports - Web Behavior Reporting
- Reports- FAQs
- Reports - Data Tracker Reporting
- Reports - Audience Builder Reporting
- Form Submit Report
- Behavior Promo Code Report
- Reporting Library
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Marketing Automation & Email Builder
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- Email On Demand Send
- Email Deployment
- Email Deployment Clone
- Email Deployment Remove Audience
- Email Audience Assignment Status
- Email Deployment Content
- Email Deployment Approval Lookup
- Email Deployment Schedule
- Email Deployment Cancel
- Email Deployment Search
- Email Flag Email As Invalid
- Email Clicks
- Email - Checklist for Sends Created via API Calls
- Email Deployment Lookup
- Email Deployment Test
- Email Deployment Add Audience
- Email Opt In/Out Lookup
- Email Optout Queue
- Email Optin Queue
- Email Deployment Audience List FTP
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- Email Builder - User Guide
- Email - Clickbot Reporting
- Reports - Email Reporting
- Email - Link Tracking Errors
- Email - Deployment Defaults
- Omeda - Getting Support
- Email - Checklist for Sends Created via API Calls
- Email - Assigning Link Tracking Categories
- Email - Deliverability
- Email - Opt-Out Footer Merge Variable
- Email - Stealth Link
- Email - Behavioral Data
- Email - Automation for Email Sending
- Email - Deployment Type Creation
- Email – Training Schedules for New Clients
- Email - Request a New Deployment Type
- Email - Adding Domains to Safe Sender List
- Email - Deployment Checklist & Best Practices
- Email Deployment Unschedule
- Email Builder - Getting Started
- Campaign Tool - Overview
- Email - Automated ACS Notifications
- Email - Dynamic Content
- Email - Recurring Deployments
- Email - FAQs
- Email - Web Tracking
- Email - Validation Services
- Email Services - Overview & Capabilities
- Email - Web Tracking String Parameter Definitions
- Email - Appending Lists On Triggered Deployments
- Email - Preference Page
- Email - A/B Testing
- Email - Triggered Deployments
- Email - Merge Variables
- Email - User Set-up
- Email - Advanced Features
- Email - Glossary
- Email – Checklist for New Clients
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- Odyssey - Audience Element
- Odyssey - Timing Elements
- Odyssey - Adroll Elements
- Odyssey - Facebook Elements
- Odyssey - Filter Element
- Odyssey - Form Submit Element
- Odyssey - Pathfinder Element
- Odyssey - Export Element
- Odyssey - Split Element
- Odyssey - Personalization Element
- Odyssey - Metering Element
- Odyssey - Email Element
- Odyssey - Goal Element
- Odyssey - A/B Test Element
- Odyssey - Google Ad Manager Element
- Odyssey Fatigue Filter Element
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- Odyssey Overview
- Odyssey - FAQs
- Odyssey - Editing an In Progress Voyage
- Odyssey - Reporting
- Odyssey - Querying Element Visitors in Audience Builder
- Odyssey - Using Profiles
- Odyssey - Creating Custom Templates
- Odyssey - Global Settings
- Odyssey - Email Conditions
- Odyssey - Omeda's Email Designer
- Odyssey - Email Designer Templates
- Odyssey - Voyage Templates
- Odyssey - Merging Paths
- Odyssey - Email Merge Variables
- Odyssey - Error Troubleshooting
- Odyssey - Dynamic Content
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Data Management & Governance
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- Odyssey - Querying Element Visitors in Audience Builder
- Audience Builder - Product Field Library
- Examples of Audience Builder Queries Using Paid Fields
- Querying Your Olytics Data
- Data Loader - Querying in Audience Builder
- Email - Behavioral Data
- Audience Builder (OnQ) - Date Field Definitions
- Audience Builder - How To Query Customers
- Audience Builder (OnQ) - Query Result Outputs
- Audience Builder - Overview
- Reports - Audience Builder Reporting
- Audience Builder - Admin User Guide
- Audience Builder (OnQ) - Advanced Features
- Audience Builder (OnQ) - Match Evaluation
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- Client Empowerment: Message Types
- Client Empowerment: Profiles
- Client Empowerment: API Keys
- Client Empowerment: Alternate IDs
- Client Empowerment: Logos
- Client Empowerment: Demographics
- Client Empowerment: Database Settings
- Client Empowerment: Behaviors
- Client Empowerment: Deployment Products
- Client Empowerment: Deployment Types
- Client Empowerment : Managing Your Database
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- Data Loader - Webhooks
- Data Loader - Loading Data
- Data Loader FAQs
- Data Loader Introduction
- Data Loader - Basic Navigation
- Data Loader - Querying in Audience Builder
- Data Loader - Templates
- Data Loader - Validation Rules by Use Case
- Data Loader - FTP Sites
- Data Loader - S3 Buckets
- Data Loader - Controlled Magazine Data
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Subscription & Fulfillment Management
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Forms & Landing Pages
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- Form Builder Overview
- Form Builder - Form Dashboard
- Form Builder - Content
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- Form Builder - Expressions
- Form Builder - Create a Form
- Form Builder - Settings
- Form Builder - Form Categories and Form Types
- Form Builder - Builder
- Form Builder - Error Log
- Form Builder - Payment Gateways
- Form Builder ADA Compliance
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- How to send a user back to your website after form submission (redirect to a return URL)
- Form Builder - Adding a This Is Not Me Widget
- Form Builder - Embedding Webforms via iFrame or Javascript
- How To Use Progressive Profiling
- Form Builder - Using the PayPal Payment Method
- Form Builder - Using Campaign Promo Codes
- Using Form Builder to capture a Behavior Subscription Attribute
- Form Builder - reCAPTCHA v3 Implementation
- How To Use A/B Testing on your Form Builder Webform (video)
- Styling Your Form Builder Forms
- Best Practices for Testing Forms
- Form Builder Forms URL Structure and Appending Parameters
- Using a Custom Domain for your Form Builder Webform
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Success Use Cases
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Professional Services
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Video Library
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FAQs
Update Billing Info
Summary
This API provides the ability to update the Billing Information for a Single Customer and a Single Paid Product. This service will look up all the active, pending, and graced Paid Subscription records for the given customer and product. For each one, it will update the Billing Info associated.
Base Resource URI
For Production, use: https://ows.omeda.com/webservices/rest/brand/{brandAbbreviation}/updatebillinginfo/*
For Testing, use: https://ows.omedastaging.com/webservices/rest/brand/{brandAbbreviation}/updatebillinginfo/*
brandAbbreviation
the abbreviation for the brand to which the data is being posted.
Technical Requirements
The HTTP header must contain the following elements:
x-omeda-appid: a unique id provided to you by Omeda to access your data. The request will fail without a valid id.
x-omeda-inputid: a unique id with which to process your request. If absent, the x-omeda-appid’s default inputid will be used. Contact your Omeda Customer Services Representative to obtain an inputid.
content-type: The default content type is application/json.
JSON is the preferred data exchange format, because it is lightweight and, in most cases, faster to process and utilizes less bandwidth. There are many available open-source JSON libraries available. See [http://www.json.orgjson.org] for details.
Supported HTTP Methods
There is one HTTP method supported:
POST: See W3C’s POST specs for details.
Field Definition
The following tables describe the data elements that can be included in the POST method to store data in the database.
Customer Elements
Attribute Name | Required? | Description |
OmedaCustomerID | Required | The internal ID of the customer. |
CustomerStatusID | Optional | The status of the submitted customer. 0 = Inactive, 1 = Active, 3 = Test |
OmedaProductID | Required | The product ID for the Paid Subscription that should be updated. |
BillingInformation | Required | JSON element containing the “Billing Information” Elements. |
EmailAddress | Optional | The Email Address of the customer. |
BillingInformation Elements
Attribute Name | Required? | Description |
CreditCardNumber | Optional | New Credit Card Number that will replace the Credit Card Number on file that is related to all Paid Subscriptions for the Customer Id and Product Id. |
CreditCardType | Optional | Required field if CreditCardNumber is submitted. The code associated with the Credit Card Type Valid Values. |
ExpirationDate | Optional | Required field if CreditCardNumber is submitted. The Expiration Date for the Credit Card Number passed in on the request |
CardSecurityCode | Optional | Required field if CreditCardNumber is submitted. The Card Security Code for the Credit Card Number passed in on the request. |
Comment1 | Optional | The fist line of a Comment that can be used on the Credit Card processing transactions. |
Comment2 | Optional | The second line of a Comment that can be used on the Credit Card processing transactions. |
NameOnCard | Optional | Required field if CreditCardNumber is submitted. The Full Name associated with the Credit Card Number passed in on the request. |
BillingCompany | Optional | Billing Address company name, if any, that needs to be updated. Up to 255 characters long. |
BillingStreet | Optional | First line of billing street address that needs to be updated. Up to 255 characters long |
BillingApartmentMailStop | Optional | Billing apartment, mail stop or suite number that needs to be updated. Up to 255 characters long |
BillingCity | Optional | Billing city name that needs to be updated. Up to 100 characters long |
BillingRegion | Optional | Name of billing region (Country) that needs to be updated. Up to 100 characters long. |
BillingPostalCode | Optional | Billing ZIP code or billing postal code. |
BillingCountryCode | Optional | Billing 3-character country code. |
RenewalCode | Optional | Valid values: 0 – None, 5 – auto-charge, 6 – auto invoice. |
DoCharge | Optional | “True” (DEFAULT if not provided) if credit card should be charged immediately, “False” if the customer will be invoiced later or if a 3rd party payment has already been made. |
Request Examples
JSON Example
{ "OmedaCustomerId":123456, "OmedaProductId":1, "BillingInformation":{ "CreditCardNumber":"5555555555554444", "CreditCardType":2, "ExpirationDate":"1215", "CardSecurityCode":"123", "Comment1":"Acme Company Sales", "Comment2":"(555) 555-5555", "NameOnCard":"John Smith", "BillingCompany":"Acme Corp.", "BillingStreet":"123 Example St.", "BillingApartmentMailStop":"Ste. 3", "BillingCity":"Anywhere", "BillingRegion":"IL", "BillingPostalCode":"60062", "BillingCountryCode":"USA", "RenewalCode":5 } }
Response Examples
Two responses are possible: a successful POST (200 OK Status) or a failed POST (400 Bad Request/403 Forbidden/404 Not Found/405 Method Not Allowed Statuses). See W3C’s Status Codes.
Successful Submission
A successful POST submission will create a Transaction in the data queue. The response has a ”’ResponseInfo”’ element with sub-elements, a TransactionId element, the Id for the transaction, a Url element, the URL that allows you to check the status of your transaction (See Transaction Lookup Service for more details), a CustomerId, the customer that was updated, a CustomerURL, the URL that allows you to lookup the customer and EncryptedCustomerId, the encrypted Customer Id for the customer that was updated (See Customer Lookup Service for more details).
JSON Example
{ "ResponseInfo":[ { "CustomerUrl":"https://ows.omedastaging.com/webservices/rest/brand/CGM/customer/1234/", "TransactionId":11111, "EncryptedCustomerId":"1111C8015245A7E", "Url":"https://ows.omedastaging.com/webservices/rest/brand/CGM/transaction/54097/", "CustomerId":1234 }, { "CustomerUrl":"https://ows.omedastaging.com/webservices/rest/brand/CGM/customer/1234/", "TransactionId":11112, "EncryptedCustomerId":"1111C8015245A7E", "Url":"https://ows.omedastaging.com/webservices/rest/brand/CGM/transaction/54098/", "CustomerId":1234 } ], "SubmissionId":"a70b396c-32d1-6e54-98f7-1234567gh890" }
Failed Submission
A failed POST submission may be due to several factors:
Status | Description |
400 Bad Request | Typically, this error occurs when the request does not follow the specifications. |
403 Forbidden | Typically, this error occurs when the credentials are erroneous. Potentially, an incorrect x-omeda-appid. |
404 Not Found | Typically, this error occurs with a malformed URL or the resource that is searched for is not found. |
405 Method Not Allowed | Typically, this error occurs when the resource accessed is not allowed by the HTTP Method utilized. Make sure you employ the correct HTTP Method (POST) for this request. |
This is not an exhaustive list of errors, but common ones. If an error occurs repeatedly, please contact your Omeda representative.
JSON Example
{ "SubmissionId":"d31234ab-1a1a-123a-1ab3-aca4a0a8ddb3", "Errors":[ { "Error":"Your card could not be authorized." } ] }