The following list of training sessions will be scheduled, at a minimum, 1-2 weeks prior to going live:

1. Content Creation – approx. 30 mins. Please reference these articles prior to the training.

• Omeda uses a unique set of merge variables – please review here
• Footers can be created as a merge variable – please review here
• Header and footer information can be created and stored – Reference the Opt_out Settings here

2. Default Settings – approx. 30 mins.  Please reference this article & video prior to the training

• Email – Deployment Defaults
• Video – Set & Modify Deployment Defaults

3. Audience Builder Queries for audience lists – approx. 1 hr.  Please reference these articles prior to the training:

• Audience Builder (OnQ) – Overview
• Audience Builder (OnQ) – How to Query Customers

4. Basic Deployments / Triggers / A/B Testing – approx. 1-2 hrs.  Please reference these articles & videos prior to the training:

• Email Builder – Getting Started
• Email Builder – User Guide
• Email – Triggered Deployments
• Email – A/B Testing
• Video: Creating a Simiple Email Deployment
• Video: Approving & Scheduling a Deployment
• Video: Selecting Your Audience List

5. Recurring Deployments – may be combined with #4.  Please reference this article prior to training:

• Email – Recurring Deployments

6. Automation for sending – approx. 1 hr.  This session may also be combined with #4 and #5. Please reference this article prior to training:

• Email – Automation for Email Sending

7. Email Reporting – this normally occurs after the first few days of sending – approx. 1-2 hrs. Please reference this article prior to training:

• Reports – Email Reporting

8. Odyssey – approx. 1-2 hrs – this may occur after sending commences from Email Builder or concurrently with Email Builder training.  Please reference this article prior to training:

• Odyssey Overview