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Data Loader – Basic Navigation

Data Loader Home Page

If you or anyone in your organization has already used the tool, previously loaded files will be listed out starting with the most recently-loaded file. Here, you’ll have access to the following details:

  • File Name: Full file name
  • Template: Name of Template when applicable
  • Creator: Who uploaded the file
  • Upload Date: When the file was uploaded
  • Processed Date: When the file was processed
  • Status: Where the file is in regards to the data load process
  • Actions Menu: View File’s Mapping, View File State, Create Template from Mapping, Toggle Details Pane, Archive

Navigation: Searching / Sorting

As your list of files grows, you have multiple ways to search or sort files to find the file(s) that you want. On the main data loader screen, each column has a searchable header:

  • Template – This dropdown will list all of your available templates and return all files processed with this template.
  • Status – This dropdown will list all of the status options a file may have and return any files with those statuses including:
    • Uploading
    • Ready to Map
    • Mapping Incomplete
    • Ready to Process
    • Processing
    • Completed
    • Completed w/ Errors
    • Processing Failure
    • Upload Error
    • Matching Failure
  • Origin – This dropdown will allow you to toggle between the files that were uploaded manually, files that were uploaded via FTP, or both.
  • Archived – This dropdown will allow you to toggle between files have been Archived or are currently Active.
  • Filter – This text field allows you to search for any file name or Keyword and will return any files that contain the entered text in their name or keywords.

You can combine a number of these filters or use a single one to search and sort your files. Once you have selected the desired headers, click Search to apply.

If the Status filter is applied, you will have the option to take action on multiple files at once. For example, if you choose the Status Ready To Process, you will be able to select files in bulk and process all with a single click.

Navigation: Actions Menu

Once a manually uploaded file no longer has a status of ‘Uploading’, it will update to a status of a Ready to Map. You’ll have the following options from the actions menu:

  • Edit File’s Mapping – Brings you to the mapping interface for the uploaded file
  • View File State – Opens the File State modal on the current page
  • Create Template from Mapping – Generates a template from the completed or eventual mapping of that file
  • Apply File’s Mapping to Template – Updates existing template with mapping from selected file
  • Delete – Deletes file from Data Loader

Navigation: File State Modal

The File State modal appears on top of the Data Loader homepage and gives a brief overview of the file that you have selected. You can access this pane by clicking on any part of the file line item in the Files list or by clicking View File State in the Action Menu.

The modal contains a more detailed view of the file including a description of the Status, facts and stats about the file, a preview of a record from the file, as well as the ability to enter Keywords and Notes.


You can add various keywords (separated by commas) to the file being loaded. Much like Keywords for saved queries, this will allow you to search for all associated files with the same keywords within Audience Builder (OnQ) and Data Loader.


Notes are a purely optional space used to communicate something important or clerical about the file and doesn’t need to be used for every file. Only one note can be stored at time. This means any user with Data Loader access can edit an existing note or completely rewrite it. Saving a new note will cause the previous note to no longer exist.

Be sure to hit the respective save button after editing keywords or notes.

Once a file has been processed and has a status of Complete or Complete with Errors, the File State modal will also contain the Data Loader Tracking Code.

This will be used to identify records created or changed by this file. This can be used in Audience Builder to look up which customers were involved with this file. This will include existing customers, if they were found in the file.

For additional steps on using Audience Builder to lookup Data Loader files, see Querying Data Loader in Audience Builder (OnQ).

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