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The Omeda Experience
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Documentation
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- Brand Comprehensive Lookup Service
- Brand Promotions Quantity
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- Behavior Lookup Grouped By Product
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- Customer Lookup By Email Address
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- Customer Change Lookup
- Customer Comprehensive Lookup By Customer Id
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- Email Validity Lookup API
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- Email On Demand Send
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- Release Notes for Jan 14 | V22.1
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- Release Notes for V21.1
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- Release Notes for V20.1
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- Release Notes for V19.1
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CDP – Customer Data Platform
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- Personalization Overview
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- GDPR Consent Management
- Form Builder - Embedding Webforms via iFrame or Javascript
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Integrations
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- Integration with Zapier
- Bring Customer Data in via Webhooks by Zapier Action - POST Event
- Bring Customer Data in using Zapier
- Omeda's Add Customer Action in Zapier
- Send Form Submission Data via Zapier
- Bring Customer Data in via Webhooks by Zapier Action – Custom Request Event
- Formatter by Zapier Action
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Analytics & Reporting
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- Odyssey - Reporting
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Marketing Automation & Email Builder
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- Email On Demand Send
- Email Deployment
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- Email Deployment Content
- Email Deployment Approval Lookup
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- Email Flag Email As Invalid
- Email Clicks
- Email - Checklist for Sends Created via API Calls
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- Email Builder - User Guide
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- Email - Preference Page
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- Odyssey - Audience Element
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- Odyssey - Adroll Elements
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- Odyssey - Pathfinder Element
- Odyssey - Export Element
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- Odyssey Overview
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- Odyssey - Editing an In Progress Voyage
- Odyssey - Reporting
- Odyssey - Querying Element Visitors in Audience Builder
- Odyssey - Using Profiles
- Odyssey - Creating Custom Templates
- Odyssey - Global Settings
- Odyssey - Email Conditions
- Odyssey - Omeda's Email Designer
- Odyssey - Email Designer Templates
- Odyssey - Voyage Templates
- Odyssey - Merging Paths
- Odyssey - Email Merge Variables
- Odyssey - Error Troubleshooting
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Data Management & Governance
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- Odyssey - Querying Element Visitors in Audience Builder
- Audience Builder - Product Field Library
- Examples of Audience Builder Queries Using Paid Fields
- Querying Olytics Your Olytics Data
- Data Loader - Querying in Audience Builder
- Email - Behavioral Data
- Audience Builder (OnQ) - Date Field Definitions
- Audience Builder (OnQ) - How To Query Customers
- Audience Builder (OnQ) - Query Result Outputs
- Audience Builder (OnQ) - Overview
- Reports - Audience Builder (OnQ) Reporting
- Audience Builder (OnQ) - Admin User Guide
- Audience Builder (OnQ) - Advanced Features
- Audience Builder (OnQ) - Match Evaluation
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Subscription & Fulfillment Management
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Forms & Landing Pages
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- Form Builder (Dragon) - Overview
- How To Use Progressive Profiling
- Using a Custom Domain for your Dragon Webform
- Dragon Forms URL Structure and Appending Parameters
- Best Practices for Testing Forms
- Test Links v. Live Links
- Styling Your Dragon Webforms
- CredSpark - Omeda Form Listener Integration
- Using Dragon Form Builder to capture a Behavior Subscription Attribute
- Form Builder ADA Compliance
- Form Builder (Dragon) Themes
- 2020 Form Builder Updates
- Form Builder - Using Campaign Promo Codes
- Form Builder - Using the PayPal Payment Method
- Form Builder - Embedding Webforms via iFrame or Javascript
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- How To Use A/B Testing on your Dragon Webform (video)
- How to conditionally display a question on your form (video)
- How to create and add an email confirmation to your form (video)
- How to update a demographic (video)
- How to send a user back to your website after form submission (redirect to a return URL)
- Form Builder - Export URL
- Form Builder - Adding a This Is Not Me Widget
- Form Builder - Embedding Webforms via iFrame or Javascript
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Success Use Cases
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Professional Services
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Video Library
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FAQs
Customer Change Lookup
Summary
This service returns a list of Customer Ids for Customers that were changed within a given date range. The date range cannot exceed 90 days.
A change is defined as:
- When the customer is first created a change is logged for the customer at that point.
- Any modification to a customer record via any process.
A change can occur when customer data (contact, subscription, behavior) is changed via
- file processing
- API call (included webforms submissions)
- field update
- Customer View
- bulk load
- issue close (paid is changed to expired/suspended, controlled active/inactive)
- merge process
General Technical Requirements
The following technical requirements apply to all requests for this API.
Base Resource URI
Production: https://ows.omeda.com/webservices/rest/brand/{brandAbbreviation}/customer/change/startdate/{startDate}/enddate/{endDate}/* Testing: https://ows.omedastaging.com/webservices/rest/brand/{brandAbbreviation}/customer/change/startdate/{startDate}/enddate/{endDate}/*
brandAbbreviation is the abbreviation for the brand startDate is the beginning of the date range (inclusive) endDate is the end of the date range (inclusive)
*Note – formatting for either date value is MMddyyyy or MMddyyyy_HHmm with the hours and minutes (on a 24 hour clock) being optional. For example, January 2, 2013 1:23 PM would be formatted as 01022013_1323
HTTP Headers
The HTTP header must contain the following element: x-omeda-appid a unique id provided to you by Omeda to access your data. The request will fail without a valid id.
Content Type
The content type is application/json. JSON application/json
JSON is the preferred data exchange format, because it is lightweight and, in most cases, faster to process and utilizes less bandwidth. There are many available open-source JSON libraries available. See json.org for details.
Supported HTTP Methods
There is one HTTP method supported:
- GET : See W3C’s GET specs for details.
Lookup Customer Ids of Customers changed within a specific date range
Retrieves an array containing all customer ids of customers that were changed within the given dates and the date that the customer was last modified.
Field Definition
The following tables describe the hierarchical data elements.
In addition to the below elements, a SubmissionId element will also be returned with all responses. This is a unique identifier for the web services response. It can be used to cross-reference the response in Omeda’s database.
Customer Elements
Element Name | Always Returned… | Data Type | Description |
---|---|---|---|
Id | Yes | Integer | the internal customer identifier |
Url | Yes | Link | a link reference to the customer data as a resource. |
DateChanged | Yes | Date | the last date the customer was changed or when the customer was first created. |
CreatedDate | Yes | Date | when the customer was first created. |
CustomerStatusId | Yes | Integer | the status of the customer. 0 = Inactive, 1 = Active. |
Response
HTTP Response Codes
Status | Description |
---|---|
200 OK | The request has succeeded. See Example Response below. |
403 Forbidden | Typically, this error occurs when the credentials are erroneous. Potentially, an incorrect x-omeda-appid. |
404 Not Found | Typically, this error occurs with a malformed URL or the resource that is searched for is not found. |
500 Internal Server Error | In the rare case that there is a server-side problem, this response will be returned. This generally indicates a problem of a more serious nature, and submitting additional requests may not be advisable. Please contact your Omeda Account Representative if the issue continues. |
Success
{ "Customers":[ { "Url":"https://ows.omedastaging.com/webservices/rest/brand/CCB/customer/122234562/*", "Id":122234562, "DateChanged":"2018-07-04 00:00:00.000", "CreatedDate":"2018-03-14 15:25:43.210", "CustomerStatusId":1 }, { "Url":"https://ows.omedastaging.com/webservices/rest/brand/CCB/customer/23456789/*", "Id":23456789, "DateChanged":"2018-12-17 16:49:35.573", "CreatedDate":"2018-09-04 11:25:52.057", "CustomerStatusId":0 } ], "SubmissionId":"4085DDD2-22FF-4FFE-22CB-962CCAE603B6" }
Failure
{ "SubmissionId":"ec0c2ba6-13f4-4934-8efa-74c2ccb33f1d", "Errors":[ { "Error":"No customers changed within that date range." } ] }
Possible Error Messages
In the event of an error, an error response will be returned. Here are some of the possible responses you might receive.
No start date provided. No end date provided. Invalid start date. Invalid end date. Start date must be before end date No customers changed within that date range.