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Update Authentication


This API provides the ability to post an update to username and/or password for an existing customer for authentication.

  • Prior to using the Authentication APIs a Password Policy and Authentication Namespace must be setup. Please contact your Account Representative to start the setup process.

Base Resource URI

For Production, use:{brandAbbreviation}/authentication/update/*

For Testing, use:{brandAbbreviation}/authentication/update/*

brandAbbreviationis the abbreviation for the brand to which the data is being posted.

Technical Requirements

The HTTP header must contain the following elements: x-omeda-appid a unique id provided to you by Omeda to access your data. The request will fail without a valid id.content-typea content type supported by this resource. See Supported Content Types for more details.

Supported Content Types


JSON is the preferred data exchange format, because it is lightweight and, in most cases, faster to process and utilizes less bandwidth. There are many available open-source JSON libraries available. See for details.

Supported HTTP Methods

There is one HTTP method supported:PUTSee W3C’s PUT specs for details.

Field Definition

The following tables describe the data elements that can be included in the POST method to store authentication data in the database.

Authentication Elements

Attribute NameRequired?Description
ExternalCustomerIdNamespacerequiredthe namespace associated with the authentication instance.
Usernamerequiredthe current username for this customer and namespace.
New Usernameoptional**the new username for this customer and namespace. Username must be unique for the Brand & Namespace combination.
Passwordrequiredthe current password for this customer and namespace.
New Passwordoptional**the new password for this customer and namespace. The password is case sensitive and it must meet the length requirement that is set in the Password Policy. Password can only consist of alphanumeric characters or ~!@#$%^&*()_-+=?.<>

** Note: either New Username or New Password must be provided in order to update authentication, but either one can be updated individually.

Request Examples

JSON Example


Response Examples

Two responses are possible: a successful POST (200 OK Status) or a failed POST (400 Bad Request/403 Forbidden/404 Not Found/405 Method Not Allowed Statuses). See W3C’s Status Codes.

Successful Submission

A successful POST submission will create a Transaction in the data queue. The response has a ResponseInfo element with two sub-elements, a TransactionId element, the Id for the transaction, and a Url element, the URL that allows you to check the status of your transaction. See Transaction Lookup Service for more details.

JSON Example

         "Success":"Username/Password combination updated successfully."

Error Response

In the event of an error, an error response will be returned. This will result in an HTTP Status 400 Bad Request/404 Not Found/405 Method Not Allowed.

Potential errors:

Nothing to change. Please enter a new Username or a new Password 
PasswordPolicy not found. 
Failed to authenticate user. Please try again. 
Multiple matches found. Cannot update. 
NewUsername {newUsername} is already in use. 
Username is required 
Username cannot be blank 
Password is required. 
Password cannot be blank 
NewUsername cannot be blank 
NewPassword cannot be blank 
Error Occurred. External Customer Namespace not found. 
Error Occurred. Multiple External Customer Namespaces found. 
Password is inactive. 
Password has expired. 
Password Policy not found for Brand. 
Multiple Password Policies found. 
Password does not meet minimum length requirement. 
Password exceeds maximum length requirement.
Password can only consist of alphanumeric characters or ~!@#$%^&*()_-+=?.<>

A failed POST submission error codes:

400 Bad RequestTypically, this error occurs when the request does not follow the specifications.
403 ForbiddenTypically, this error occurs when the credentials are erroneous. Potentially, an incorrect x-omeda-appid.
404 Not FoundTypically, this error occurs with a malformed URL or the resource that is searched for is not found.
405 Method Not AllowedTypically, this error occurs when the resource accessed is not allowed by the HTTP Method utilized. Make sure you employ the correct HTTP Method (POST) for this request.
500 Internal Server ErrorIn the rare case that there is a server-side problem, this response will be returned. This generally indicates a problem of a more serious nature, and submitting additional requests may not be advisable. Please contact your Omeda Account Representative if the issue continues.

This is not an exhaustive list of errors, but common ones. If an error occurs repeatedly, please contact your Omeda representative.

JSON Example

         "Error":"Failed to authenticate user. Please try again."
         "Error":"Failed to update account."
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