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The Omeda Experience
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Documentation
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- Brand Comprehensive Lookup Service
- Brand Promotions Quantity
- Brand Group Lookup
- Brand Promotions Content By Promo Code
- Brand Promotions By Promo Code
- Behavior Categories Lookup
- Behavior Actions Lookup
- Behavior Lookup Grouped By Product
- Behavior Lookup By Id
- Behavior Lookup
- Demographic Lookup by Brand API
- Deployment Type Lookup by Brand API
- Product Lookup by Brand API
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- Customer Lookup By Email Address
- Subscription Lookup By Customer Id
- Order History Lookup by Customer Id
- Customer Lookup by Hashed Email Address
- Email Address Lookup By Customer Id
- Gift Lookup by Donor ID
- Behavior Lookup By Customer Id
- Subscription Lookup By Email
- Customer Merge History Lookup
- Customer Lookup By Name and Country
- External ID Lookup By Customer Id
- Demographic Lookup By Customer Id
- Phone Lookup By Customer Id
- Postal Address Lookup By Customer Id
- Customer Change Lookup
- Customer Comprehensive Lookup By Customer Id
- Customer Lookup By EncryptedCustomerId
- Customer Lookup By External ID
- Customer Lookup By PostalAddressId
- Customer Lookup By Customer Id
- Email Validity Lookup API
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- Email On Demand Send
- Email Deployment
- Email Deployment Clone
- Email Deployment Remove Audience
- Email Audience Assignment Status
- Email Deployment Content
- Email Deployment Approval Lookup
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- Email Flag Email As Invalid
- Email Clicks
- Email - Checklist for Sends Created via API Calls
- Email Deployment Content Lookup
- Email Deployment Unschedule
- Email Deployment Lookup
- Email Deployment Test
- Email Deployment Add Audience
- Email Opt In/Out Lookup
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- Release Notes for Jan 14 | V22.1
- Release Notes for Feb 4 | V22.2
- Release Notes for Feb 25 | V22.3
- Release Notes for Mar 18 | V22.4
- Release Notes for Apr 8 | V22.5
- Release Notes for Apr 29 | V22.6
- Release Notes for May 20 | V22.7
- Release Notes for June 10 | V22.8
- Release Notes for July 1 | V22.9
- Release Notes for July 22 | V22.10
- Release notes for Aug 12 | V22.11
- Release Notes for Sep 2 | V22.12
- Release Notes for Sep 23 | V22.13
- Release Notes for Oct 14 | V22.14
- Release Notes for Nov 4 | V22.15
- Release Notes for Dec 2 | V22.16
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- Release Notes for V21.1
- Release Notes for V21.2
- Release Notes for V21.3
- Release Notes for V21.4
- Release Notes for V21.5
- Release Notes for V21.6
- Release Notes for V21.7
- Release Notes for V21.8
- Release Notes for V21.9
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- Release Notes for V21.13
- Release Notes for V21.14
- Release Notes for V21.15
- Release Notes for V21.16
- Release Notes for V21.17
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- Release Notes for V20.1
- Release Notes for V20.2
- Release Notes for V20.3
- Release Notes for V20.4
- Release Notes for V20.5
- Release Notes for V20.6
- Release Notes for V20.7
- Release Notes for V20.8
- Release Notes for V20.9
- Release Notes for V20.10
- Release Notes for V20.11
- Release Notes for V20.12
- Release Notes for V20.13
- Release Notes for V20.14
- Release Notes for V20.15
- Release Notes for V20.16
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- Release Notes for V19.1
- Release Notes for V19.2
- Release Notes for V19.3
- Release Notes for V19.4
- Release Notes for V19.5
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- Release Notes for V19.7
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CDP – Customer Data Platform
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- Personalization Overview
- Personalization - FAQs
- Personalization - Reporting
- Personalization - Archiving & Restoring
- Personalization - HTML Templates
- Personalization - Scroll Trigger and Infinite Scroll Pages
- Personalization - Merge Variables
- Personalization - 'Generate Personalization' Option
- Personalization & Metering - Click Tracking
- GDPR Consent Management
- Form Builder - Embedding Webforms via iFrame or Javascript
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Integrations
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- Integration with Zapier
- Bring Customer Data in via Webhooks by Zapier Action - POST Event
- Bring Customer Data in using Zapier
- Omeda's Add Customer Action in Zapier
- Send Form Submission Data via Zapier
- Bring Customer Data in via Webhooks by Zapier Action – Custom Request Event
- Formatter by Zapier Action
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Analytics & Reporting
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- Odyssey - Reporting
- Personalization - Reporting
- Reports - Email Device and Client Type Reporting
- Email - Clickbot Reporting
- Reports - Email Reporting
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- Reports - Engaged Companies Report
- Reports-AutoRenewals Analysis Report
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- Reports - Overview
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- Form Submit Report
- Behavior Promo Code Report
- Reporting Library
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Marketing Automation & Email Builder
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- Email On Demand Send
- Email Deployment
- Email Deployment Clone
- Email Deployment Remove Audience
- Email Audience Assignment Status
- Email Deployment Content
- Email Deployment Approval Lookup
- Email Deployment Schedule
- Email Deployment Cancel
- Email Deployment Search
- Email Flag Email As Invalid
- Email Clicks
- Email - Checklist for Sends Created via API Calls
- Email Deployment Lookup
- Email Deployment Test
- Email Deployment Add Audience
- Email Opt In/Out Lookup
- Email Optout Queue
- Email Optin Queue
- Email Deployment Audience List FTP
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- Email Builder - User Guide
- Email - Clickbot Reporting
- Reports - Email Reporting
- Email - Link Tracking Errors
- Email - Deployment Defaults
- Omeda - Getting Support
- Email - Checklist for Sends Created via API Calls
- Email - Assigning Link Tracking Categories
- Email - Deliverability
- Email - Opt-Out Footer Merge Variable
- Email - Stealth Link
- Email - Behavioral Data
- Email - Automation for Email Sending
- Email - Checklist for New Clients
- Email - Deployment Type Creation
- Email – Training Schedules for New Clients
- Email - Request a New Deployment Type
- Email - Adding Domains to Safe Sender List
- Email - Deployment Checklist & Best Practices
- Email Deployment Unschedule
- Email Builder - Getting Started
- Campaign App - Overview
- Email - Automated ACS Notifications
- Email - Dynamic Content
- Email - Recurring Deployments
- Email - FAQs
- Email - Web Tracking
- Email - Validation Services
- Email Services - Overview & Capabilities
- Email - Web Tracking String Parameter Definitions
- Email - Appending Lists On Triggered Deployments
- Email - Preference Page
- Email - A/B Testing
- Email - Triggered Deployments
- Email - Merge Variables
- Email - User Set-up
- Email - Advanced Features
- Email - Glossary
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- Odyssey - Audience Element
- Odyssey - Timing Elements
- Odyssey - Adroll Elements
- Odyssey - Facebook Elements
- Odyssey - Filter Element
- Odyssey - Form Submit Element
- Odyssey - Pathfinder Element
- Odyssey - Export Element
- Odyssey - Split Element
- Odyssey - Personalization Element
- Odyssey - Metering Element
- Odyssey - Email Element
- Odyssey - Goal Element
- Odyssey - A/B Test Element
- Odyssey - Google Ad Manager Element
- Odyssey Fatigue Filter Element
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- Odyssey Overview
- Odyssey - FAQs
- Odyssey - Editing an In Progress Voyage
- Odyssey - Reporting
- Odyssey - Querying Element Visitors in Audience Builder
- Odyssey - Using Profiles
- Odyssey - Creating Custom Templates
- Odyssey - Global Settings
- Odyssey - Email Conditions
- Odyssey - Omeda's Email Designer
- Odyssey - Email Designer Templates
- Odyssey - Voyage Templates
- Odyssey - Merging Paths
- Odyssey - Email Merge Variables
- Odyssey - Error Troubleshooting
- Odyssey - Dynamic Content
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Data Management & Governance
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- Odyssey - Querying Element Visitors in Audience Builder
- Audience Builder - Product Field Library
- Examples of Audience Builder Queries Using Paid Fields
- Querying Olytics Your Olytics Data
- Data Loader - Querying in Audience Builder
- Email - Behavioral Data
- Audience Builder (OnQ) - Date Field Definitions
- Audience Builder (OnQ) - How To Query Customers
- Audience Builder (OnQ) - Query Result Outputs
- Audience Builder (OnQ) - Overview
- Reports - Audience Builder (OnQ) Reporting
- Audience Builder (OnQ) - Admin User Guide
- Audience Builder (OnQ) - Advanced Features
- Audience Builder (OnQ) - Match Evaluation
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Subscription & Fulfillment Management
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Forms & Landing Pages
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- Form Builder (Dragon) - Overview
- How To Use Progressive Profiling
- Using a Custom Domain for your Dragon Webform
- Dragon Forms URL Structure and Appending Parameters
- Best Practices for Testing Forms
- Test Links v. Live Links
- Styling Your Dragon Webforms
- CredSpark - Omeda Form Listener Integration
- Using Dragon Form Builder to capture a Behavior Subscription Attribute
- Form Builder ADA Compliance
- Form Builder (Dragon) Themes
- 2020 Form Builder Updates
- Form Builder - Using Campaign Promo Codes
- Form Builder - Using the PayPal Payment Method
- Form Builder - Embedding Webforms via iFrame or Javascript
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- How To Use A/B Testing on your Dragon Webform (video)
- How to conditionally display a question on your form (video)
- How to create and add an email confirmation to your form (video)
- How to update a demographic (video)
- How to send a user back to your website after form submission (redirect to a return URL)
- Form Builder - Export URL
- Form Builder - Adding a This Is Not Me Widget
- Form Builder - Embedding Webforms via iFrame or Javascript
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Success Use Cases
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Professional Services
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Video Library
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FAQs
Behavior Lookup By Customer Id
Summary
The behavior lookup API call returns behavior information for a specified customer. Behavior information can be requested for a specific behavior OR for behaviors associated with a specific product OR all behaviors
General Technical Requirements
The following technical requirements apply to all requests for this API.
Base Request URI
To look up all behaviors for a specific customer:
For Production: https://ows.omeda.com/webservices/rest/brand/{brandAbbreviation}/customer/{customerId}/behavior/* For Testing: https://ows.omedastaging.com/webservices/rest/brand/{brandAbbreviation}/customer/{customerId}/behavior/*
To look up a specific behavior for a specific customer:
For Production: https://ows.omeda.com/webservices/rest/brand/{brandAbbreviation}/customer/{customerId}/behavior/{behaviorId}/* For Testing: https://ows.omedastaging.com/webservices/rest/brand/{brandAbbreviation}/customer/{customerId}/behavior/{behaviorId}/*
To look up all behaviors for a specific product for a specific customer:
For Production: https://ows.omeda.com/webservices/rest/brand/{brandAbbreviation}/customer/{customerId}/behavior/product/{productId}/* For Testing: https://ows.omedastaging.com/webservices/rest/brand/{brandAbbreviation}/customer/{customerId}/behavior/product/{productId}/*
brandAbbreviationis the abbreviation of the brand.customerIdis the Omeda Customer Id. (encrypted customer id may also be used)behaviorIdis the Omeda Behavior Id.productIdis the Omeda Product Id.
HTTP Headers
The HTTP header must contain the following elements:x-omeda-appida unique id provided to you by Omeda to access your data. The request will fail without a valid id.content-typea content type supported by this resource. See Content Types for more details. If omitted, the default content type is application/json.
Content Type
The content type is application/json.JSONapplication/json
JSON is the preferred data exchange format, because it is lightweight and, in most cases, faster to process and utilizes less bandwidth. There are many available open-source JSON libraries available. See json.org for details.
Supported HTTP Methods
There is one HTTP method supported:
- GET : See W3C’s GET specs for details.
Lookup Behavior By Customer Id
Retrieves a record containing all available name, contact, and demographic information about the customer.
Field Definition
The following tables describe the data elements present on the responses from the API.
Behaviors Elements
Element Name | Data Type | Description |
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BehaviorId | Integer | Identifies the behavior being returned for the customer |
FirstOccurenceDate | Datetime (format: yyyy-mm-dd hh:mm:ss) | First time the behavior occurred. |
LastOccurenceDate | Datetime (format: yyyy-mm-dd hh:mm:ss) | Most recent time the behavior occurred |
NumberOfOccurrences | Integer | Total number of behavioral occurrences |
PromoCode | String | Returns the most recent promo code (if any) associated with the behavior. Always optional. |
Response
HTTP Response Codes
Status | Description |
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200 OK | The request has succeeded. See Example Response below. |
400 Bad Request | Typically, this error occurs when the request does not follow the specifications. |
403 Forbidden | Typically, this error occurs when the credentials are erroneous. Potentially, an incorrect x-omeda-appid. |
404 Not Found | Typically, this error occurs with a malformed URL or the resource that is searched for is not found. |
405 Method Not Allowed | Typically, this error occurs when the resource accessed is not allowed by the HTTP Method utilized. Make sure you employ the correct HTTP Method (POST) for this request. |
500 Internal Server Error | In the rare case that there is a server-side problem, this response will be returned. This generally indicates a problem of a more serious nature, and submitting additional requests may not be advisable. Please contact Omeda Account Representative. |
Success
{ "Customer":"https://ows.omedastaging.com/webservices/rest/brand/FOO/customer/54353453254/*", "Behaviors":[ { "LastOccurrenceDate":"2011-02-08 11:50:46.657", "BehaviorId":534543543, "FirstOccurrenceDate":"2011-02-08 11:50:46.657", "NumberOfOccurrences":1 }, { "LastOccurrenceDate":"2011-02-08 11:50:46.657", "BehaviorId":65465634234, "FirstOccurrenceDate":"2011-02-08 11:50:46.657", "NumberOfOccurrences":1 } ], "SubmissionId":"24B9BF6F-0677-462B-942A-D87EEBD10F77" }
Failure
This is not an exhaustive list of errors, but common ones. If an error occurs repeatedly, please contact your Omeda representative.
{ "Submission":"f6d6d1af-234a-42b4-ad4f-e47263700fa8", "Errors":[ { "Error":"ProductId 99934 not found." } ] }
Possible Error Messages
In the event of an error, an error response will be returned. Here are some of the possible responses you might receive.
Invalid OmedaCustomerId. OmedaCustomerId {OmedaCustomerId} not found. Invalid BehaviorId. BehaviorId {BehaviorId} not found. Invalid ProductId. ProductId {ProductId} not found. No behaviors associated with ProductId {ProductId} No behaviors associated with OmedaCustomerId {OmedaCustomerId}