Email

Email – FAQs

User Access I forgot my password to get into the Omeda, can you tell me what it is? For security purposes, we do not maintain or have access to user passwords. Please try using the “Lost Password” link on the my.omeda.com login page. You will then receive an email with your login credentials. I am …

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Email Builder – User Guide

Definitions Both deployment “Both” is a Multipart Deployment (MIME). A MIME deployment consists of plain text and HTML content. What is delivered to the end user is dependent on the user’s email client. CMS – Content Management System An Omeda interface where you can store images Communication A Communication is a deployment that is tied to …

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Email – Deliverability

Domain Domain Assignment Omeda is predicated on the idea that each brand has a unique domain. We believe that this is the best practice in order to establish a reputation for the domain and IP address, as well as, the most efficient set up in order to resolve any deliverability issues for the domain. Clients …

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Email – User Set-up

Your Omeda team will set up User Accounts based on allowable access levels. Users will be assigned access at both the ‘sending’ and ‘report’ level. Levels for sending deployments include (users would be assigned to only one category): Can set up, modify, schedule and send deployments for which the User is responsible (defined within portal …

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Omeda – Getting Support

Omeda Client Support Omeda Client Support is available during Omeda Business Hours from 7:30am to 5:30pm CST, Monday through Friday. All non-emergency Support requests should be submitted via your Client Support Portal via the following Link: If you do not yet have a Support Portal account, please contact your Audience Manager for assistance. Emergency assistance for …

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Email – Advanced Features

If you send periodic emails on a regular frequency, you can save time by learning about recurring deployments. Do you want to run a series of deployments that take into account who has or has not responded to earlier deployments in the series? Triggered Deployments will help you accomplish this. Interested in testing out your content for the …

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Email Builder – Getting Started

Overview Omail from Omeda is a true end-to-end email marketing solution. Unique in the industry, Omail is an email marketing system that is driven from a completely integrated marketing database engine. Omail completely integrates your database, email, and web activity into one global marketing database. With Omail, all the return data from deployments (including opt-outs …

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Email – Glossary

A A/B Split: A testing tactic by which two variations of the same email are sent against each other, to measure which one generates higher performance. Results can measure against opens, clicks, or other KPIs. Also referred to as split testing. Above the Fold: The part of an email message that is visible without scrolling. Material in …

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Release Notes for V18.11

API’s Omail Click API now availableThe new Click Lookup API will allow you to retrieve customer data for the clicks on the URL’s specified in your API call. For details, please reference the Omeda Knowledge Base or contact your account manager. Audience Builder (OnQ) Search parameters for BehaviorsYou now have the ability to query on …

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Release Notes for V18.10

Content for Automated Recurring deployments Email Builder (Omail) You can now store your content in Omail for any of the Automated Recurring deployments. Previously, that content had to be stored on a website at your location. It will now be very easy for you to create the automated sends for deployments such as the postal …

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