In this course, you will learn how to view subscription and transaction details in Audience Search, as well as renew and add subscriptions, adjust transactions issue refunds and suspend/cancel subscriptions.
This course will take approximately 45 minutes to complete.
Course Content
Audience Search: Subscription Management
Audience Search: Products Table
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Audience Search: Adding a New Product
Audience Search: Adding a New Product
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Audience Search: Single Copy Sale
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Audience Search: New Subscription
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Audience Search: Renewing a Subscription
Audience Search: Subscription Renewal
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Audience Search: Non-Paid Renewal
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Audience Search: Payments
Audience Search: Credit Payment
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Audience Search: Adjusting Transactions
Audience Search: Adjusting Transactions – Non-Paid Products
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Audience Search: Adjusting Transactions – Paid Products
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Audience Search: Transfers
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Audience Search: Claims Paid Adjustments
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Audience Search: Increasing Bulk Copies
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Audience Search: Decreasing Bulk Copies or Term
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Audience Search: Decreasing Bulk Copies With a Refund
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Audience Search: Class Change
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Audience Search: Miscellaneous Change
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